Our gift cards can be found here. These can be used online and in our physical stores.
You may choose to receive this by email (Send Gift Card to friend) or by post, and personal messages can be included.
Discount codes can not be applied to purchases of gift cards but gift cards and discount codes can be used in conjunction.
Gift card purchases are final and cannot be redeemed for cash unless required by law. This also applies to store credit.
I’ve returned part of an order partially paid for with a gift card. Can I get a full refund to my debit/credit card?
Gift card credit is applied across the whole or your order, and never just to a single part of it. Refunds are applied in the same way so you will receive a partial refund and partial store credit addition proportional to the split on the original order.
I’ve returned part of an order partially paid for with store credit. Can I get a full refund to my debit/credit card?
Store credit is applied across the whole or your order, and never just to a single part of it. Refunds are applied in the same way so you will receive a partial refund and partial store credit addition proportional to the split on the original order.
I’ve returned an order paid for with a gift card. Can I get a refund to my debit/credit card?
Refunds can only be issued via the payment method used on the returned order, so in this case the funds will be added to your store account.
I’ve returned an order paid for with store credit. Can I get a refund to my debit/credit card?
Refunds can only be issued via the payment method used on the returned order, so in this case the funds will be added back to your store account.
If you have any further queries about these, please contact us.
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