If your order has already been dispatched, and is marked as complete inside your account portal, we are unable to make any changes to it unfortunately.
Don’t worry if your order has already been dispatched. It’s possible to return an within 14 working days as long as the item is in the same condition it was purchased in. Please contact us to organise a return once you have received your order.
Please contact us if you are unsure whether your order has been dispatched or not though.