What should I do if my order has not arrived after the estimated delivery dates? June 04, 2019 12:30 Updated Follow If your order has not arrived by the end of the estimated delivery window provided in your order confirmation email, please contact us and we will investigate the delay with our shipping partners. Related articles How long does delivery take? I have not received my order yet but it is labelled complete in my account How can I track my order? My order is still processing, when will you ship this? My order is being returned to you by one of your delivery partners. What can be done to ensure that I can receive this? Comments 0 comments Article is closed for comments.