Why has my refund not been received? Please allow 2-3 working days for your refund to processed by your bank account. Please double check the card used for the order. If it still has not been received please get in touch. Related articles How do I return an item? When will my return be processed? How much does delivery cost to my country? Where do you deliver? My order is still processing, when will it be shipped? Comments 0 comments Article is closed for comments.