Between purchase and delivery we will keep you updated on your order's status by email. We will send the following notices:
- Order confirmation - confirms the placement of your purchase
- Dispatch confirmation - confirms the shipment of your purchase, and includes a tracking number/link
- Transit notification - notifies you when your order is scanned by the parcel carrier
- Delivery notification - confirms the arrival of your purchase at the address provided at checkout
Orders are typically shipped within 2 working days of purchase, but we may extend preparation times in busier periods.
Standard deliveries are usually completed 7-10 days after receiving a dispatch notification. Australia Post will only have information about your parcel once it has cleared inbound customs. The customs inspection process can take up to three weeks.
Express deliveries are usually completed 4-5 days after receiving a dispatch notification.